OBGYN LIve Chat | Womens Excellence Blog

WE Can Help…via Live Chat!

We serve many women here at Women’s Excellence and know that everyone’s lifestyle is different.  We want to provide our patients a variety of communication options that are flexible for everyone.  Our OBGYN live chat is one of the many tools you can use to get the help you need!

We began our live chat service on our website 1 year ago and have seen tremendous growth and positive feedback.  We serve over 100 patients a day online!

Our goal is to make healthcare easy and convenient for you.  Our live chat service is available to help you with many things including:

  • Scheduling or changing appointments
  • Office hours and directions
  • Service overview and information
  • Provider information

We can also assist in directing your request to the right department!  Our online patient support specialists help facilitate:

  • Prescription questions or refills
  • Lab and test results
  • Billing inquiries
  • Clinical questions

Please note: Our Online Patient Support Specialists are not at liberty to provide medical information through the live chat.  Our team is available to expedite your questions to our Team and quickly schedule you an appointment if necessary.

To access our live chat, click on the chat box at the bottom right corner of your laptop, tablet, or mobile device. The OBGYN live chat from Women’s Excellence is available Monday-Friday from 8am-5pm ET.  Evening hours coming soon!

Our OBGYN live chat is just one way we are working to improve the convenience and efficiency of your healthcare.  As always, our team is available by phone at (248) 693-0543 or through your MyAdvantage portal.

 

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Our Locations

Get the care you need at one of our 8 convenient locations in Metro Detroit. Our offices are located in Birmingham-Midwifery, Clarkston, Lake Orion, Lapeer, Women's Radiology Center, Rochester, Royal Oak and West Bloomfield.