Online Patient Support for Scheduling and More | Womens Excellence News Release

Women’s Excellence Ob/Gyn in Michigan Offers Online Patient Support for Scheduling and More

Women’s Excellence offers online appointment scheduling and patient support through new live chat service.

Women’s Excellence Ob/Gyn utilizes online live chat to provide patient support quickly and efficiently.  In most cases, questions can be resolved within 3 minutes or less.

“No more hold music. No more transferred calls. We offer quick and reliable service through our new online live chat to be more convenient for our patients.  We understand that it can be hard to find the time to call our office.  Our live chat specialists are available on demand to assist you.  This is just one way that we are working to put the patients’ needs first!” Dr. Jonathan Zaidan, MD, FACOG, President of Women’s Excellence Obstetrics and Gynecology.

Online Patient Support Specialists are available Monday through Friday from 8am-5pm to assist new, current, and prospective patients. The chat is located at the bottom right corner of your computer or mobile device screen at During offline hours, all chats sent will be messaged directly to a Women’s Excellence team member. Offline messages will receive a response within 24 hours.  Messages received on the weekend will be answered on the next business day.

Women’s Excellence is the most comprehensive obstetric and gynecologic office in Michigan. Additionally, we specialize in menopauseweight controlbladder controlendometriosis, robotic surgery, oncology, and midwifery services. Women’s Excellence is committed to staying at the forefront of innovation with cutting edge technologies utilizing robotic surgery and minimally invasive surgical options when possible.

The knowledgeable, compassionate physicians and healthcare providers of Women’s Excellence focus on patient-centered processes to deliver the highest quality of care. We are affiliated with most insurances. We offer seamless medical record access via a state-of-the-art patient portal and use the latest technology for record keeping and sharing, making the patient experience easier and more efficient. Women’s Excellence is taking new patients and is conveniently located throughout southeastern Michigan in BirminghamLake OrionClarkstonRochester, and West Bloomfield.

Coming soon, Women’s Excellence will open locations in Royal Oak and Lapeer, Michigan. For more information, visit

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Get the care you need at one of our 6 convenient locations in Metro Detroit. Our offices are located in Birmingham, Clarkston, Lake Orion, Lapeer, Royal Oak, and West Bloomfield.