Patient Service Specialists | Womens Excellence News Release

Women’s Excellence Creates Team of Online Patient Support Specialists to Enhance Customer Service

Women’s Excellence offers easy and convenient customer service through online live chat.

Women’s Excellence has dedicated a team of online patient service specialists to help women schedule appointments, maintain their healthcare, and get questions answered through online live chat at

Online Patient Support Specialists are available Monday through Friday from 8am-5pm to assist new, current, and prospective patients.  To access the live chat, visit  The chat is located at the bottom right corner of your computer or mobile device screen.

During offline hours, all chats sent will be messaged directly to a Women’s Excellence team member.  Offline messages will receive a response within 24 hours.

“Women often put their healthcare needs last because of work, family, and personal activities.  Sometimes it’s hard to find the time or privacy to make a call to our office. Our HIPAA-secured online live chat can be used to schedule appointments, ask questions, and manage your healthcare.   By dedicating a special team of Patient Support Specialists to assist women online, we make healthcare easy for women in our community!”
-Dr. Jonathan Zaidan, President of Women’s Excellence

Women’s Excellence is the most comprehensive obstetric and gynecologic office in Michigan. Additionally, we specialize in menopauseweight controlbladder controlendometriosisrobotic surgeryoncology, and midwifery services. Women’s Excellence is committed to staying at the forefront of innovation with cutting edge technologies utilizing robotic surgery and minimally invasive surgical options when possible.

The knowledgeable, compassionate physicians and healthcare providers of Women’s Excellence focus on patient-centered processes to deliver the highest quality of care. We are affiliated with most insurances and offer seamless medical record access via a state-of-the-art patient portal and use the latest technology for record keeping and sharing, making the patient experience easier and more efficient. Women’s Excellence is taking new patients and is conveniently located throughout southeastern Michigan in BirminghamLake OrionClarkstonRochester, and West Bloomfield. For more information, visit

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Get the care you need at one of our 6 convenient locations in Metro Detroit. Our offices are located in Birmingham, Clarkston, Lake Orion, Lapeer, Royal Oak, and West Bloomfield.